Justice, Equity, Diversity & Inclusion

Our Commitment to Justice, Equity, Diversity & Inclusion (JEDI)
Lucky Iron Life® is a social enterprise dedicated to improving global health through socially conscious and responsible business practices. Based on Science. Built on Values. This philosophy guides not only the development of our innovative, evidence-based nutrition solutions but also how we operate as a business, engage with our customers, and work alongside communities around the world.
A fundamental pillar of our beliefs is that everyone has the right to be treated fairly, equitably, and with dignity. We believe that diverse perspectives, backgrounds, and experiences make us a stronger, more thoughtful, and more innovative organization.
We strive to foster an inclusive environment where everyone feels respected, valued, and empowered to contribute. We recognize that we may not always have all the answers, but we are committed to listening, learning, and taking meaningful action in the pursuit of a more equitable and just society.
Our commitment to justice, equity, diversity, and inclusion extends beyond our workplace to our customers, partners, and the communities we serve around the world.

Our Commitment to Our Team
We believe that building a diverse and inclusive organization strengthens our ability to achieve our mission.
We are committed to identifying and reducing barriers to equitable opportunities within our workplace and decision-making processes.
Our approach includes promoting inclusive recruitment and hiring practices, considering diversity when advertising employment opportunities, using inclusive language in job postings, and encouraging diverse representation in hiring processes.
We are committed to fostering a workplace where individuals are treated with dignity and respect, regardless of their background, identity, or lived experiences.
We recognize that creating an inclusive workplace is an ongoing process that requires listening, learning, and continuous improvement.

Our Commitment to Our Customers
At Lucky Iron Life, we believe that everyone deserves access to products, information, and services that support their health and well-being.
We recognize that our customers come from diverse cultural, socioeconomic, and geographic backgrounds, and we are committed to ensuring that our products and customer experiences reflect our values of equity, accessibility, and inclusion.

Our commitments include:

• Equitable Treatment: Providing respectful, fair, and nondiscriminatory service to all customers.
• Inclusive Communication: Striving to ensure our marketing materials, product information, and educational resources use respectful, inclusive, and accessible language.
• Accessibility: Identifying and working to reduce barriers that may prevent individuals from accessing or understanding our products and services.
• Representation: Seeking to reflect the diversity of the customers and communities we serve in our communications and educational materials.
• Customer Feedback: Welcoming feedback from customers and using their experiences and perspectives to inform improvements to our products, services, and communications.

We believe that listening to our customers and recognizing their diverse needs is essential to delivering meaningful and equitable health solutions.

Our Commitment to Communities
Improving global health and addressing nutritional inequities are central to Lucky Iron Life's mission.
We recognize that access to adequate nutrition is not equitable and that underserved and marginalized communities often face disproportionate barriers to achieving good health.
Our commitment to justice, equity, diversity, and inclusion guides how we engage with communities and develop partnerships around the world.

We are committed to:

• Advancing Health Equity: Working to reduce financial, geographic, and systemic barriers to accessing essential iron nutrition, particularly among underserved and vulnerable populations.
• Community Collaboration: Working alongside local organizations, nonprofit partners, and community stakeholders to better understand local needs and priorities.
• Cultural Respect: Recognizing and respecting the diverse cultural practices, traditions, and lived experiences of the communities in which we operate.
• Inclusive Programming: Striving to ensure that our nutrition interventions, educational resources, and community initiatives are culturally appropriate, accessible, and responsive to local needs.
• Meaningful Partnerships: Collaborating with organizations that share our commitment to improving health outcomes and expanding equitable access to nutrition.
• Continuous Learning: Welcoming community feedback and incorporating lessons learned into the development and improvement of our programs.

Through our partnerships with organizations such as CARE, World Vision, Catholic Relief Services, and other local and international partners, we work to translate these commitments into meaningful action.
We believe that lasting improvements in global health are achieved by working collaboratively with communities, respecting local knowledge, and ensuring that the people we seek to serve remain central to our work.

Governance and Accountability
At Lucky Iron Life, we recognize that meaningful progress toward justice, equity, diversity, and inclusion requires clear leadership, accountability, and ongoing evaluation.
Our Board of Directors, as the organization's highest governing body, holds ultimate oversight responsibility for our JEDI commitments.

The Board is responsible for overseeing the integration of JEDI principles into organizational governance and strategic decision-making, including promoting diversity and inclusion in board recruitment and nominations.
Our Founder and Chief Executive Officer is responsible for the operational implementation of our JEDI commitments across our workplace practices, customer relationships, community partnerships, and business operations.

The CEO is responsible for identifying opportunities to strengthen equitable and inclusive practices, supporting their implementation, and reporting progress and areas for improvement to the Board of Directors.

We are committed to reviewing our practices, listening to stakeholder feedback, and continually improving how we advance justice, equity, diversity, and inclusion throughout our organization and the communities we serve.

Land Acknowledgment
Our head office is located in Toronto, Ontario. We acknowledge that this land is on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishinaabeg, the Chippewa, the Haudenosaunee, and the Wendat peoples, and is now home to many diverse First Nations, Inuit, and Métis peoples.
We also acknowledge that Toronto is covered by Treaty 13 with the Mississaugas of the Credit.
This land continues to be home to many Indigenous peoples, and we are grateful for the opportunity to work in this space. We recognize our responsibility to continue learning, building respectful relationships, and contributing to a more equitable and sustainable future.

Our Team
A fundamental belief at Lucky Iron Life is that everyone deserves to be treated fairly, equitably, and with respect.
We are proud to work alongside a diverse and inclusive team whose unique backgrounds, perspectives, and experiences strengthen our organization.

Feedback and Accountability
We welcome feedback and recognize the importance of transparency and accountability in upholding our commitments.

Employees, customers, suppliers, partners, community members, and other stakeholders who have concerns about our practices or commitments are encouraged to share their feedback through our Grievance Page.

We are committed to reviewing concerns fairly, respecting confidentiality, and protecting individuals who raise concerns in good faith from retaliation.